Why do we have a privacy policy?
At Pivot Point Canada we believe in
building relationships with our members. These relationships are built
on trust and respect and we believe that is the way a business should
be operated. Part of establishing trust and respect is done by telling
you what information we will require from you, how this information
will be handled, and how this information will be kept safe. We know
that your personal information is a valued asset and we want you to
know that we will treat it that way.
The purpose of the following document is to inform you of:
our information handling practices; the
reasons for these practices; security steps in place to protect your
information; and your role in controlling your own personal
information.
Collecting Personal Information
At Pivot Point Canada we
collect personal information to better serve your needs. In order to
provide you with our wide variety of services, products, and
promotions, we may collect the following information when necessary:
contact and mailing information such as name,
address, telephone numbers, fax numbers and email addresses. any other
relevant information which is necessary to provide you with our
products and services.
We may need to collect other personal
information depending on the circumstances, but we will ask you
directly and ensure that you agree.
Safeguarding Your Personal Information
Like you, we at Pivot Point Canada value
your personal information. Part of valuing your personal information is
making sure that it is protected and kept confidential. We achieve this
by:
keeping our records in locked filing cabinets; having up to date computer security such as passwords, encryption and firewalls;
Updating Your Personal Information
Pivot Point Canada will do its best to
ensure that your personal information is correct and kept current. A
customer service representative will contact you to verify your
personal information before any decisions are made or action is taken
based on that information.
We will keep your information as long as is
necessary to continue to meet your customer needs and any legal
requirements we may have. However, once your personal information is no
longer needed, we will destroy it.
If your personal information changes, please
inform us of the change and any other information you feel is
necessary. Also, if your personal information is incorrect, then please
notify us of the correct information.
Controlling Your Personal Information
We believe that part of establishing trust and integrity comes from allowing you to control your own personal information.
As such, we will collect information about you
on a voluntary basis. However, in some circumstances before we collect
personal information from you, we will have you complete a consent form
which authorizes our collection, use and disclosure of your personal
information.
If you have questions or concerns about the
handling of your personal information or wish to withdraw your consent,
please contact Dino Cairo Pivot Point Canada Privacy Officer, at
1-888-735-4247 or dino@pivotpointcanada.com. Our representatives would be happy
to assist you.
If you have more questions about your
privacy rights in Alberta please visit the website of the Office of the
Information and Privacy Commissioner at www.oipc.ab.ca.
